Service Accounts’ Passwords Changed For SCOM, SCSM & SCCM!

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Hey folks! this is my second post .. It’s been a while since my first one (two years ago :D), I’ll try to blog even more ..

I happened to encounter a situation when a customer changed the passwords of their WHOLE service accounts without a prior notice due to security concerns! three System Center products were deployed, System Center Operations Manager 2012 R2, System Center Service Manager 2012 R2 and System Center Configuration Manager 2012 R2, and as a result (without being verbose :D) different SQL Server and System Center Services have stopped, we had to make sure that the new passwords are updated everywhere and for every service! to work around this issue you have to work in three main areas :-

1- The Consoles : start by changing the password for the different accounts in the consoles, for Service Manager DO NOT forget to change the passwords for the Data Warehouse administrators.

2- Services.msc : we all know this great MMC window, press Windows+R, type cmd then type Services.msc, update the password for all System Center related services (you will know it by noticing the log on account as it will be the System action account).

3- SQL Server : as known, System Center relies heavily on SQL Server and Databases, when it comes to SQL Server, it is strongly recommended to update the passwords using two tools, SQL Server Configuration tool and SQL Server Reporting Services Tool.

 

You can follow these technet links for detailed steps (Make sure to check the child links as well).

Managing Run-As Accounts in System Center Service Manager 2012

How to Change The Password For The Action Account (SCOM 2012)

 

I hope this was helpful 🙂

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